Onboarding - IDfy Blog

How to onboard more customers using Video KYC

We ran Video KYC operations on our Video KYC platform. In one month, we saw a 3x rise in agent call completions. Here's how we did it.

E-Commerce

2.5x Increase in Lead Conversions with Zero Touch Onboarding

We onboarded 45,000 delivery executives for our client in one month. We more than doubled conversion rates and tripled agent efficiency while doing so. This is the inside story of how we did it.

Ecommerce

Onboarding 2 Delivery Executives per minute. Contactless.

Zero Touch Onboarding (ZTO) is ushering in the Contactless era by impacting the top of the value chain - Onboarding.

Digital KYC

This will reduce customer drop-offs during Onboarding by 80%

You cannot stop customers from submitting incorrect or unusable digital documents. But you can inform them about it in the first session itself. The delay in doing so causes them to drop you and go elsewhere. This is where our Right-First-Time (RFT) API comes in.

Digital KYC

Four 'Must Haves' for RBI's Digital KYC Guidelines

Banks and Fintechs are looking for clear guidelines from the RBI for digital KYC. Here's a list of 4 must-haves for the RBI.

KYC

Fintech companies are pushing tech boundaries for Digital KYC solutions

The fintech and payments industry, including banks and non-banking financial companies (NBFCs), is considering artificial intelligence (AI)-based solutions for fulfilling e-KYC (know-your-customer) requirements as there is no clear mechanism in place to verify customers digitally

KYC

The Supreme Court’s Aadhaar Verdict and What it Means for Private Companies

Organizations that embrace technology and actually upgrade their authentication processes in these times will survive and prosper in the long run. Large parts of the onboarding processes can be automated while catching more fraud than before.

KYC

The Great KYC Challenge

RBI needs to embrace technology that makes e-KYC safer and more secure while giving a boost to an emerging sector that can impact millions of people by giving them access to finance at the click of a button.

KYC

Aadhaar eKYC Authentications by RBI Regulated Entities

It's imperative for the RBI and UIDAI to frame policy and back it with technology to help businesses implement presence-less KYC and onboarding. While businesses should ensure that regulators don’t find reasons to stop them from making use of such a facility.