Executive Search and the bewitching spell of stories

Stories are powerful. Nothing illustrates that more than the story of M.K. Gandhi himself. His attire, the way he cultivated his image, the spectacle of the Dandi march, in fact everything he did, captured the imagination of the world. It was a powerful narrative, that of a man who dealt in absolutes – he had a grand dream but wouldn’t comprise on principles to achieve it. That is a powerful story.

Most C.E.O.s will testify to the power of stories. It what they use to rally their teams, sell their product, or convince investors. Unfortunately, it is also what they use to get a new job. Therefore, when searching for executives to hire, one has to be wary of stories.

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Would I Lie to You?

There are two ways of approaching your recruitment requirements:

  • Passive: Find candidates, ask them for their personal information, conduct a background verification, and decide whether or not to hire them depending on what results you get from their checks.
  • Active: Instead of just waiting around for the results, you use data and analytics to derive insights about the people you want to recruit, and take pre-emptive decisions to weed out those candidates who will cause your organisation harm.

So which one is better?

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Consent is Critical

Some weeks ago, I wrote on this blog about what the passage of the Aadhaar (Targeted Delivery of Financial and other Subsidies, Benefits and Services) Act, 2016 (“the Aadhaar Act”) might mean for enterprises using the Aadhaar-based biometric authentication system for their K.Y.C. processes, and what such enterprises should keep in mind whilst choosing an Aadhaar-based biometric K.Y.C. service provider. (more…)

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How Tech can transform your recruitment process

Hiring is complicated, I’m sure you’d agree! Wouldn’t it be better if computers could do everything and we didn’t need to hire at all? They are already driving people around, soon they’ll be building new systems by automatically writing code for you. Maybe someday we can replace all these humans who are just clogging the streets. Wouldn’t that be fantastic?

No.

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The Murky World of Consumer-to-Consumer Interactions

Businesses have probably been selling to consumers for as long as business itself has existed.  The dynamics and laws that govern such interactions are so well documented that all consumer-centric businesses appear to run in a similar way. Products are conceived and designed in a similar way, they are promoted and sold in a similar way, and even customer service is well understood and fairly standardised.

Logically, consumer-to-consumer interactions would have preceded business-to-consumer interactions. Yet, the dynamics of consumer-to-consumer interactions are probably less understood. This is probably because it has been very hard for consumer-to-consumer interactions to achieve scale. Imagine the situation of Rakesh who is trying to sell his car; in a world without the Internet, Rakesh’s potential buyers would probably be limited to those in close proximity. Fortunately, with the advent of the Internet, Rakesh probably can have a much wider audience to reach out to in order to sell the car. Of course, he might also encounter Suresh and Ravi, who are also selling similar cars, and therefore he might have limited wiggle room in terms of how he prices his car.

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